Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Listeningwell is as powerful a means of communication and influence as to talk well.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

If you are distressed by anything external, the pain isnot due to the thing itself but to your own estimate of it; and this you havethe power to revoke at any moment.

Everybody thinks of changing humanity and nobody thinks of changing himself.

As if you could kill time without injuring eternity.

Trust exists; only lies are invented.

Nothing destroys authority more than the unequal and untimelyinterchange of power stretched too far and relaxed too much.

Well done is better than well said.

A pessimist sees only the dark side of the clouds, and mopes; a philosopher sees both sides, and shrugs; an optimist doesn't care. Momentum is wht it wants to gather.

To be spiritual is not to reject reason but to go beyond it.

Labour with what zeal we will. Something still remains undone.