We owealmost all our knowledge not to those who have agreed but to those who havediffered.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

Listening,not imitation, may be the sincerest form of flattery.

Almost all of our relationships begin and most of them continue as forms of mutual exploitation, a mental or physical barter, to be terminated when one or both parties run out of goods.

Cooperativeconflict builds people up, strengthens their relationships, and gets thingsdone.

To err is human; to forgive is divine pathway

Beholdthe turtle. He makes progress only when he sticks his neck out.

Wordsare, of course, the most powerful drug used by mankind.

You andyour spouse should consider the arguments you have, not as calamities in thehistory of your child’sdevelopment, but as opportunities for learning. Take the opportunity to teachyour children the art ofand value in negotiation, and to demonstrate you

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

Don'tthrow out the baby with the bath water.

Talk back to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.