Listening,not imitation,

Listening,not imitation, may be the sincerest form of flattery.

Jan, 21 2012 63 chars (1 sms) 1590 views Quotes

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Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Skill inthe art of communication is crucial to a leader's success. He can accomplishnothing unless he can communicate effectively.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

It is less dangerous to treat most men badly than to treat them too well.

Afanatic is a person who can’t change his mind and won’t change.

Thetime to repair the roof is when the sun is shining.

Aquarrel is like buttermilk: once it's out of the churn, the more you shake it,the more sour it grows.

Suspicion begets suspicion.

Keep a secret; its you slave. Tell it, and it's your master.

Sometimesyou have to be silent to be heard.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

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