Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Kind words do not cost much. Yet they accomplish much.

Compromise.Such an adjustment of conflicting interests as gives each adversary thesatisfaction of thinking he has got what he ought not to have, and isdeprived of nothing except what was justly his due.

In lifeprepare for the hard and all you will encounter will be the required or easy.

Itisn't that they can't see the solution. It's that they can't see the problem.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

A foolshows his annoyance at once, but a prudent man overlooks an insult.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Nothing lays itself open to the change of exaggeration more than the language of naked truth.

I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted intoenergy, even so our anger controlled can be transmitted into a power that canmove the world.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Words are, of course, the most powerful drug used by mankind.