Truth is strengthened by observation and delay; falsehood by haste and uncertainity.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

To be wronged is nothing, unless you continue to remember it.

The average man’s life consists of: Twenty years of having his mother ask him where he is going, Forty years of having his wife ask the same question; and at the end, the mourners wondering too.

Ignoring is not the same thing as being tolerant

Ignorance is a form of environmental pollution.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Differentfields, different grasshoppers; different seas, different fish.

Make the best use of what is in your power, and take therest as it happens.

There is a foolish corner in the brain of wisest man.