Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Thereverse side also has a reverse side.

One ofthe best ways to persuade others is with your ears by listening to them.

A successful man is one who can lay a firm foundation with the brick that others throw at him.

Some people suffer in silence louder than others

Thereis no advancement to him who stands trembling because he cannot see the endfrom the beginning.

The comforter's head never aches.

It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.

Allthings at first appear difficult.

Aquarrel is like buttermilk: once it's out of the churn, the more you shakeit, the more sour it grows.

A shipin harbor is safe, but that is not what ships arebuilt for.