Thereare no secrets. There is no mystery. There is only common sense.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Becausewe focused on the snake, we missed the scorpion.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Laughteris the shortest distance between two people.

If you arepatient in a moment of anger, you will escape a hundred days of sorrow.

Whodigs a pit for others will fall in themselves.

The most important things are the hardest to say, because words diminish them.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Peoplespend a lifetime searching for happiness; looking for peace. They chase idledreams, addictions, religions, even other people, hoping to fill theemptiness that plagues them. The irony is the only place they ever needed tosearch was within.

Theconventional view serves to protect us from the painful job of thinking.

The great advantage of a hotel is that it's a refuge from home life.