Undernormal conditions, most people tend to see what they want to see, hear what theywant to hear, and do what they want to do; in conflicts, their positionsbecome even more rigid and fixed.

Theproblem with communication is the illusion that is has occurred.

Dignity is a matter which concerns only mankind

Speechis human, silence is divine, yet also brutish and dead; therefore we mustlearn both arts.

You're ina much better position to talk with people when they approach you than whenyou approach them.

A critic is a man who knows the way but can't drive the car.

The darkest hour has only 60 minutes

Unless aman has trained himself for his chance, the chance will only make him lookridiculous.

Power can be taken, but not given. The process of thetaking is empowerment in itself.

Wecould never learn to be brave and patient if there were only joy in the world.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out