The basic building block of good communications is the feeling that every humanbeing is unique and of value.

What is required is sight and insight, then you might add one more excite.

... That may appear as the truth to one personwill often appear as untruth to another person. But that need not worry theseeker. Where there is honest effort, it will be realized that what appearedto be different truths are like the countless and apparen

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

To ask advice is in nine cases out of ten tout for flattery.

Gossip is the art of saying nothing, in a manner that leaves nothing unsaid

Don'tclose the barn door after the horse runs away.

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

I am atpeace with God. My conflict is with man.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

A barking dog is often more useful than a sleeping lion.