Wordsare, of course, the most powerful drug used by mankind.

Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Let no one, then think lightly of the world, lest he be despising himself unawares

Listeningwell is as powerful a means of communication and influence as to talk well.

Far better to think historically, to remember the lessonsof the past. Thus, far better to conceive of power as consisting in part ofthe knowledge of when not to use all the power you have. Far better to be onewho knows that if you reserve the power not to

Talentalone won't make you a success. Neither will being in the right place at theright time, unless you are ready. The most important question is: 'Are youready?'

Outside noisy, inside empty.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

A good listener is not only popular everywhere, but after while he gets to know something.

One of the function of intelligence is to take account of the dangers that come from trusting solely to the intelligence.

Arbitrary power is like most other things which are veryhard, very liable to be broken.

Flatteryis the infantry of negotiation.