Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

You make a mountain of a mole-hill.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Men of genius are admired, men of wealth are envied, menof power are feared; but only men of character are trusted.

Kindwords can be short and easy to speak, but their echoes are truly endless.

Civilization, in a sly way, is a suspicion that the other fellow may be right.

If a man is prodigal, he cannot be truly generous

A clever person turns great troubles into little ones andlittle ones into none at all.

Takeadvantage of the ambiguity in the world. Look at something and think aboutwhat else it might be.

Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.