If youare planning on doing business with someone again, don't be too tough in thenegotiations. If you're going to skin a cat, don't keep it as a house cat.

It isgreed to do all the talking but not to want to listen at all.

You can outdistance that which is running after you, but not what is running insideyou.

Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Artists can color the sky red because they know its blue.those of us who are not artists must color things the way they really are or people might think we are stupid.

Within-groupconflict is always personal and emotional even if it begins with impersonalissues.

There is no knowledge that is not power.

Thetorment of human frustration, whatever its immediate cause,is the knowledge that the self is in prison, its vital force and ‘mangledmind’ leaking away in lonely, wasteful self-conflict.

Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.

Don'thate, it's too big a burden to bear.