Skillin the art of communication is crucial to a leader's success. He canaccomplish nothing unless he can communicate effectively.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Allthings are ready, if our minds be so.

We areall inclined to judge ourselves by our ideals; others, by their acts.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Evil communication corrupt good manners.

I haveoften regretted my speech, never my silence.

In oneof our concert grand pianos, 243 taut strings exert a pull of 40,000 poundson an iron frame. It is proof that out of great tension may come great harmony.

The great advantage of a hotel is that it's a refuge from home life.

The fundamental concept in social science is Power, in thesame sense in which Energy is the fundamental concept in physics.

Never[enter] into dispute or argument with another. I never yet saw an instance ofone of two disputants convincing the other by argument. I have seen many ontheir getting warm, becoming rude and shooting one another.

Each time we read, a seed is sown for the future.