Power corrupts. Absolute power is kind of neat.

Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

Without dialogue there is no communication, without communication there is no true education.

When youcannot make up your mind which of two evenly balanced courses of action youshould take choose the bolder.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Kindwords do not cost much. Yet they accomplish much.

Wisdomis what you get for a lifetime of listening when you'd have preferred totalk.

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

People who invite trouble always complain when it occurs.

He who gainsa victory over other men is strong; but he who gains a victory over himselfis all powerful.