There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

As contagion of sickness makes sickness, contagion oftrust can make trust.

Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

A goodlistener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

It'sthe repetition of affirmations that leads to belief. And once that beliefbecomes a deep conviction, things begin to happen.

Thereverse side also has a reverse side.

By despising all that has preceded us, we teach others to despise ourselves.

Mandoes not live by words alone, despite the fact that sometimes he has to eatthem.

A merefriend will agree with you, but a real friend will argue.

Theproblem with communication is the illusion that is has occurred.