Buying ischeaper than asking.

Thereis all the difference in the world between having something to say and havingto say something.

The comforter's head never aches.

If a man is prodigal, he cannot be truly generous

Conflictbuilds character. Crisis defines it.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

In history, characters and events occur twice, first as tragedy then as farce.

No matter how much cats fight, there always seem to be plenty of kittens.

Listeningwell is as powerful a means of communication and influence as to talk well.