Knowledge is of two kinds, we know a subject ourselves or we know where we can get information upon it.

Conflictisn't negative, it just is.

Discord gives a relish to concord.

Washing one's hands of the conflict between the powerfuland the powerless means to side with the powerful, not to be neutral.

A perfect method for adding drama to life is to wait untilthe deadline looms large.

Out of the fullness of the heart the mouth speaks.

There'sno point in arguing with partisan supporters. Their views are their identity.Nothing you can tell the most phlegmatic follower.

We make our friends, we make our enemies, but God makes our next-door neighbours.

Whodigs a pit for others will fall in themselves.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.

The pessimistsees difficulty in every opportunity. The optimist sees opportunity in everydifficulty.