I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

The singlemost powerful tool for winning a negotiation is the ability to get up andwalk away from the table without a deal.

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

Conflictlies at the core of innovation.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Who digs a pit for others will fall in themselves.

The good neighbour looks beyond the external accidents and discerns those inner qualities that make all men human, and therefore, brothers.

Kind words do not cost much. Yet they accomplish much.

I think we may safely trust a good deal more than we do.

I know youbelieve you understand what you think I said, but I'm not sure you realizethat what you heard isn't what I meant.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

It is throughcooperation, rather than conflict, that your greatest successes will bederived.