Agrievance is most poignant when almost redressed.

Ittakes nine months to have a baby, no matter how many people you put on thejob.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.

A pessimist sees only the dark side of the clouds, and mopes; a philosopher sees both sides, and shrugs; an optimist doesn't care. Momentum is wht it wants to gather.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Imaginationis the eye of your soul.

Duringthe Depression, or back when we were fighting Hitler, people didn't have timeto sue a company if the coffee was too hot. There were urgent, pressingproblems. If you think you have it tough, read history books.

A man, when he burns, leaves only a handful of ashes. woman can hold him. the wind must blow him away.

Youcan't turn back the clock. But you can wind it up again.

The Truly free man is one who know how to decline an invitation without giving an excuse.

The measure of a man is what he does with power.

Thereare no secrets. There is no mystery. There is only common sense.