Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

To know how to free oneself is nothing: the arduous thing is to know what to do with one's freedom.

War does not determine who is right - only who is left

Whoeverhas the mind to fight has broken his connection with the universe. If you tryto dominate people you are already defeated. We study how to resolveconflict, not how to start it.

The surest way to remain poor is to be an honest man.

A teleision set is like a toaster. You press a button and the same thing pops up almost every time.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Never answer a letter while you are angry.

Acreaking door hangs long on its hinges.

I know you believe you understand what you think I said, but I'm not sure yourealize that what you heard isn't what I meant.

Conflictleads to less-than-adequate performance, resentments, and lack of motivation.

A goodplan is like a road map: it shows the final destination and usually the bestway to get there.