Make the best use of what is in your power, and take therest as it happens.

If you truly want honesty, don't ask questions you don't really want the answer to.

The mostdramatic conflicts are perhaps, those that take place not between men butbetween a man and himself where the arena of conflict is a solitary mind.

Chances happens to all, but to turn chance to reality is the gift of the few.

Pleasant words are the food of love.

A man without a smiling face must not open a shop.

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

The creation of a thousand forests is in one acorn.

Laughter is the sun that drives winter from the human face.

Thegalleries are full of critics. They play no ball, they fight no fights. Theymake no mistakes because they attempt nothing. Down in the arena are thedoers. They make mistakes because they try many things. The man who makes nomistakes lacks boldness and

Lookingfor fish? Don't climb a tree.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.
One ofthe best ways to persuade others is with your ears by listening to them.