Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…

It isn't important to come out on top, what matters is to be the one who comes out alive.

To know how to free oneself is nothing: the arduous thing is to know what to do with one's freedom.

When aman says that he approves something in principle, it means he hasn't theslightest intention of putting it in practice.

The property of power is to protect.

There is no passion in life as intense as the desire to change someone else's draft.

Silence is argument carried out by other means.

There is something monstrous in commands couched in invented and unfamiliar language, an alien master is the worst of all. The language of the law must not be foreign to the ears of those who are to obey it.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences.

Bekind, for everyone you meet is fighting a hard battle.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges