Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
Themore adaptability exists for a given kind of decision, the less risky it isto make plans for the future, and therefore the more likely it is that morepeople will make more plans in such areas.
Toeffectively communicate, we must realize that we are all different in the waywe perceive the world and use this understanding as a guide to ourcommunication with others.
