Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.
Oursubconscious minds have no sense of humor, play no jokes, and cannot tell thedifference between reality and an imagined thought or image. What wecontinually think about eventually will manifest in our lives.
Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.
