The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

If you climb up a tree, you must climb down the same tree.

The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

A gem is not polished without rubbing, nor is a man perfected without trials.

Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.

No one was ever really taught by another; each of us has to teach himself.

Slander cannot destroy an honest man: when the flood recedes the rock is there.

Lower your voice and strengthen your argument.

The mostintense conflicts, if overcome, leave behind a sense of security and calmthat is not easily disturbed. It is just these intense conflicts and theirconflagration which are needed to produce valuable and lasting results.

What matter is not to add years to your life but to add life to your years.

One cannot be precise and still be pure.

It seemed rather incongruous that in a society of super sophisticatedcommunication, we often suffer from a shortage of listeners.