The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Adversityis the foundation of virtue.

A rumor goes in one ear and out many mouths.

Personal responsibility is too fiscal accountability as lovemaking is to a gynaecological examination

Thesingle most powerful tool for winning a negotiation is the ability to get upand walk away from the table without a deal.

Power, however it has evolved, whatever its origins, willnot be given up without a struggle.

The exercise of power is determined by thousands ofinteractions between the world of the powerful and that of the powerless, allthe more so because these worlds are never divided by a sharp line: everyonehas a small part of himself in both.

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

It's not only later than you think- it's sooner than you suspect.

When the eyes says one thing, and the tounge another, a practised man relise on the language of first.

Tolerance that accepts merits as the most natural thing in World is the highest applause.