Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
Decisionis the spark that ignites action. Until a decision is made, nothinghappens.... Decision is the courageous facing of issues, knowing that if theyare not faced, problems will remain forever unanswered.
You can have power over people as long as you don't takeeverything away from them. But when you've robbed a man of everything, he'sno longer in your power.
