Education is the ability to listen to almost everything without losing your temper or self-confidence.

Prayrer changes things by changing people.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

Tell meand I'll forget. Show me, and I may not remember. Involve me, and I'llunderstand.

Imagination grows by excercise and in more powerful in the mature rather than in the young.

Patriotism is not a short and frenzied outbrust of emotion but the tranquil and steady dedication of a lifetime.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

A round egg can be made square according to how you cut it; words would be harsh according to how you speak them.

Theonly difference between stumbling blocks and stepping stones is the way inwhich we use them.

Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If you are patient in one moment of anger, you will escapea hundred days of sorrow.