Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

To know the pains of power, we must go to those who haveit; to know its pleasures, we must go to those who are seeking it.

The hand of liberality is stronger than the arm of power.

Nobody everforgets where he buried the hatchet.

He whotalks incessantly, talks nonsense.

True, Heavenprohibits certain pleasures; but one can generally negotiate a compromise.

Trust begets trust and untrust begets untrust. It'snatural.

It is better to suffer wrong than to do it, and happier tobe sometimes cheated than not to trust.

The ability to laugh together is the essence of love.

If absolute power corrupts absolutely, does absolutepowerlessness make you pure?

Peaceis not the absence of conflict but the presence of creative alternatives forresponding to conflict alternatives to passive or aggressive responses,alternatives to violence.