Themost important thing in communication is to hear what isn't being said.

It isimpossible to defeat an ignorant man in argument.

You cannot truly listen to anyone and do anything else at the same time.

Thebasic building block of good communications is the feeling that every humanbeing is unique and of value.

You grow up the day you have first real laugh - at yourself

The great essentials of happiness are: something to do,something to love and something to hope for.

If wemanage conflict constructively, we harness its energy for creativity and development.

If you ain't never pick up the sword,you ain't never have to worry about fallin' on it.

A large ocean liner was headed across the Atlantic fromPortsmouth to New York. As it neared its destination at night, a lookout onthe wing of the bridge reported, ‘Light, bearing on the starboardbow.’‘Is it steady or moving astern?’ the captain called out

Wisdom requires that we pour a little oil of delicate courtesy on the wheels of friendship.

Those who trust us educate us.

Youdon't drown by falling in the water. You drown by staying there. Anonymous Agood deal is a state of mind.