Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A man has no ears for that to which experience has given no access.

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

The repetition in nature may not be a mere recurrence. It may e a theatrical "encore"

If an enemyis annoying you by playing well, consider adopting his strategy.

Nothing is greater impediment to being on good terms with other than being ill at ease with yourself.

The desire for change is a sign of safety.

Thereare two sides to every question.

When angry, count to ten before you speak; if very angry ahundred.

Patience is something you admire in the driver behind you and scorn in the one ahead.

When I dare to be powerful, to use my strength in theservice of my vision, then it becomes less and less important whether I amafraid.

Sometimesyou have to be silent to be heard.