Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.
I have learned through bitter experience the one supremelesson to conserve my anger, and as heat conserved is transmitted into energy,even so our anger controlled can be transmitted into a power that can movethe world.
It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.
