Thenumber one goal

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Jan, 21 2012 96 chars (1 sms) 821 views Quotes

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Much learning does

Much learning does not teach understanding.

Old wood best of

Old wood best of burn, old friend to trust and old authors to read.

Silencemay be golden,

Silencemay be golden, but can you think of a better way to entertain someone than tolisten to him?

We mustbe part

We mustbe part of the general staff at the inception, rather than the ambulancedrivers at the bitter end.

Conflict is neither

Conflict is neither good nor bad. Properly managed, it is absolutely vital.

Assumptionof cooperative

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Ninety-ninepercent of

Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

Thepast is malleable

Thepast is malleable and flexible, changing as our recollection interprets andre-explains what has happened.

Conflictcan be seen

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

Like aball batted

Like aball batted back and forth, a human being is batted by two forces within.

One whodoes not

One whodoes not look ahead remains behind.

Themost intense conflicts,

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

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Thenumber one goal

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