Speak whenyou are angry and you will make the best speech you will ever regret.

Do not despair, not even over the fact that you don't despair.

Theharder the conflict, the more glorious the triumph.

When regard for truth has been broken down or evenslightly weakened, all things will remain doubtful.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

A fly beforehis own eye is bigger than an elephant in the next field.

There is sweet joy that comes to us that comes to us after sorrow.

Conflictinvolves incompatible behaviors rather than competitive goals.

Humality is a strange thing. The minute you think you've got it, you've lost it.

Education is the ability to listen to almost everything without losing your temper or self-confidence.

When angry, count to ten before you speak; if very angry ahundred.

Human beings are not perfectible. They are improvable.