Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.

Makesure you leave some fat for the other side.

Whenconflict becomes a win-lose contest in our minds, we immediately try to win.

Virtue is more clearly shown in the performance of fire actions than in the non-preformance of base ones.

Ignorance is a form of environmental pollution.

Change meansmovement. Movement means friction. Only in the frictionless vacuum of anonexistent abstract world can movement or change occur without that abrasivefriction of conflict.

The possession of power over others in inherently destructiveboth to the possessor of the power and to those over whom it is exercised.

The Shortest distance between two jokes makess a perfect speech.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Relationships of trust depend on our willingness to looknot only to our own interests, but also the interests of others.

Peoplewho are too concerned with how well they are doing will be less successfuland feel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation,or between extrinsic and intrinsic motivation…