The easiest,the most tempting, and the least creative response to conflict within anorganization is to pretend it does not exist.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Experience keeps a dear school, but tools will learn in no other.

My green thumb came only as a result of the mistakes I made while learning tosee things from the plant's point of view.

Keep inmind that the better you understand what you want and why you want it, thebetter your chances will be of acquiring it.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

A wise man has great power, and a man of knowledgeincreases strength.

Men are mortal, but ideas are immortal.

Ittakes time to save time.

In anyfree society, the conflict between social conformity and individual libertyis permanent, unresolvable, and necessary.

The good things of life are not to be had singly, but come to us with a mixture; like a school boy's holiday, with a task affixed to the tail of it.

Man alone contains within himself as many species as exist on earth.