To startblindly with a statement is a sign of arrogance and narrow-mindedness, andwill lead to conflict. To start blindly with a question is a sign ofuncertainty and honesty, and will lead to wisdom.

Themost important single ingredient in the formula of success is knowing how toget along with people.

Politeness is to human nature what warmth is to wax.

Money is what things run into and people run out of

Manners are the hypocrisy of a nation.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Trust resides squarely between faith and doubt.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Too little liberty brings stagnation, too much brings chaos.

Untrained intelligence is as much of use as a bottle without an opener.

Pleasure is by no means an infallible critical guide, but it is the least fallible.

Speech is of time; silence is of eternity.