I'm nota combative person. My long experience has taught me to resolve conflict byraising the issues before I or others burn their boats.

A good listener is not someone with nothing to say. A good listener is a good talkerwith a sore throat.

No man everdid a designed injury to another, but at the same time he did a greater tohimself .

Bargainlike a gypsy, but pay like a gentleman.

He understands badly who listens badly.

Nosnowflake in an avalanche ever feels responsible.

When regard for truth has been broken down or evenslightly weakened, all things will remain doubtful.

Life has become a struggle between keeping your weight down and you spirits up.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Past time is only eviil at a distance.

You can't go very far if you don't begin very near.

Any general statement is like a cheque drawn on a bank. Its value depends on what is there to meet it.