Lower your voice and strengthen your argument.

The man with the new idea is a crank until the idea succeeds.

You see what power is holding someone else's fear in your handand showing it to them!

Friendships begin with liking or gratitude-roots that can be pulled up.

Blessed are they who have nothing to say and who cannot be persuaded to say it.

A fool shows his annoyance at once, but a prudent man overlooks an insult.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

Somewherethere is a map of how it can be done.

Anounce of mediation is worth a pound of arbitration and a ton of litigation!

If youcould kick the person in the pants responsible for most of your trouble, youwouldn't sit for a month.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

Constant repetition carries conviction.