Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Nothing so wonderfully concentrates the mind as theprospect of a hanging.

If you don't know where you're going, you'll end upsomewhere else.

If wecannot end our differences at least we can make the world safe for diversity.

Luck iswhat happens when preparation meets opportunity.

Discord gives a relish to concord.

Well-managed,cooperative conflict contributes to the productivity and innovativeness oforganizations and the competence and well-being of people.

No strength within, no respect without.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Negotiatingin the classic diplomatic sense assumes parties are more anxious to agreethan to disagree.

People who can't admit they are part of the problem, willnever be part of its solution.

Myinterest is in the future because I'm going to be spending the rest of mylife there.