No doctor is a good doctor who has never been ill himself.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Kindness is never wasted. If it has no effect on the recepient, at least it benefits the bestower.

It is less dangerous to treat most men badly than to treat them too well.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Past time is only eviil at a distance.

If speaking is silver, then listening is gold.

I don't like that man. I'm going to have to get to knowhim better.

What wesee depends mainly on what we look for.

you can not strengthen the weak by weakening the strong.

The more estimable the offender, the greater the torment.

When there is no enemy within, the enemies outside cannothurt you.