Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

Thosewho are at war with others are not at peace with themselves.

What isthe shortest word in the English language that contains the letters: abcdef? Answer: feedback. Don't forget that feedback isone of the essential elements of good communication.

As we grow old...the beauty steals inwards.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

As longas you keep a person down, some part of you has to be down there to hold him down,so it means you cannot soar as you otherwise might.

The difficultpart in an argument is not to defend one's opinion, but rather to know it.

Ittakes nine months to have a baby, no matter how many people you put on thejob.

Two man looks out through the same bars: the one sees the mud, the one the stars.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

The prevalent fear of poverty among the educated classes is the worst moral disease from which our civilization suffers.

Keepthings informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea