Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

We judge others by their behavior. We judge ourselves byour intentions.

Power tires only those who do not have it.

Youdon't run twenty-six miles at five minutes a mile on good looks and a secretrecipe.

Real swaraj will come not by the acquisition of authority by a few but by the acquisition of capacity by all to resist authority when it is abused

Who can say more than rich praise, that you alone are you?

There are always two forces warring against each other within us.

The greatest intelligence is precisely the one that suffers most from its own limitations.

They may forget what you said, but they will never forget how you made them feel.

Embracingconflict can become a joy when we know that irritation and frustration canlead to growth and fascination.

Politeness is the art of selecting among one's real thoughts.