Usenon-verbal communication to SOFTEN the hard-line position of others: S =Smile, O = Open, Posture, F = Forward Lean, T = Touch, E = Eye Contact, N =Nod.

Somepeople reach the top of the ladder only to find it is leaning against thewrong wall.

Small deeds done are better than great deeds planned

A clever person turns great troubles into little ones andlittle ones into none at all.

Onlywhen you can be extremely pliable and soft can you be extremely hard andstrong.

Theultimate test of a relationship is to disagree but hold hands.

One must be fond of people and trust them if one is not tomake a mess of life.

Thetruth is that our finest moments are most likely to occur when we are feelingdeeply uncomfortable, unhappy, or unfulfilled. For it is only in suchmoments, propelled by our discomfort, that we are likely to step out of ourruts and start searching for di

It's notthe size of the dog in the fight, it's the size of the fight in the dog.

Fortunatelypsychoanalysis is not the only way to resolve inner conflicts. Life itselfstill remains a very effective therapist.

Thepessimist sees difficulty in every opportunity. The optimist sees opportunityin every difficulty.

Alwaysforgive your enemies. Nothing annoys them so much.