Words are, of course, the most powerful drug used by mankind.

To have a respect for ourselves guides our morals; to have a deference for others governs our manners.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

The sun, though it passes through dirty places, yet remains as pure as before.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Whendealing with people, remember you are not dealing with creatures of logic,but creatures of emotion.

Maturityis the capacity to endure uncertainty.

Theproblem with communication is the illusion that is has occurred.

If speaking is silver, then listening is gold.

A quiettongue shows a wise head.

A man does not know what he is saying until he knows what he is not saying.

It's the repetition of affirmations that leads to belief. And once that beliefbecomes a deep conviction, things begin to happen.