Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends upon the unreasonable man.
People whoare too concerned with how well they are doing will be less successful andfeel less competent than those who focus on the task itself... Somepsychologists call it a conflict between egoorientation, or between extrinsicand intrinsic motivation...