You'rein a much better position to talk with people when they approach you thanwhen you approach them.

A manneed never revenge himself; the body of his enemy will be brought to his owndoor.

The basic building block of good communications is the feeling that every humanbeing is unique and of value.

If you tell the truth, you have infinite power supportingyou; but if not, you have infinite power against you.

A man without a smiling face must not open a shop.

Parents these days scarcely bring up children; they finance them.

The man with the new idea is a crank until the idea succeeds.

Eyes are more accurate witness than ears

Am Inot destroying my enemies when I make friends of them?

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Whenyou plant lettuce, if it does not grow well, you don't blame the lettuce. Youlook for reasons it is not doing well. It may need fertilizer, or more water,or less sun. You never blame the lettuce. Yet if we have problems with ourfriends or our family,

Fortune makes a fool of him whom she favours too much