Effectivecommunication is 20

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Jan, 21 2012 98 chars (1 sms) 1220 views Quotes

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There is no fate that cannot be surmounted by scorn.

You'rein a much better position to talk with people when they approach you thanwhen you approach them.

Icannot divine how it happens that the man who knows the least is the mostargumentative.

Listeningwell is as powerful a means of communication and influence as to talk well.

Theeasiest, the most tempting, and the least creative response to conflictwithin an organization is to pretend it does notexist.

Many a gem of wisdom have gone unsaid, because someone lacked ability to express it.

Aclosed mind is like a closed book; just a block of wood.

It is throughcooperation, rather than conflict, that your greatest successes will bederived.

We often pardon those who bore us, we cannot pardon those whom we bore.

Silence is argument carried out by other means.

As contagion of sickness makes sickness, contagion oftrust can make trust.

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