I don't like that man. I'm going to have to get to knowhim better.

Sometimesyou have to be silent to be heard.

It isthrough cooperation, rather than conflict, that your greatest successes willbe derived.

A goodmanager doesn't try to eliminate conflict; he tries to keep it from wastingthe energies of his people. If you're the boss and your people fight youopenly when they think that you are wrong that's healthy.

It is less dangerous to treat most men badly than to treat them too well.

Throughconflict we get to unity.

Success is often the result of taking a mis-step in the right direction.

A book is a mirror; if an ass peers into it, you can't expect an apostle to peer out.

Livingwith integrity means: not settling for less than what you know you deserve inyour relationships. Asking for what you want and need from others. Speakingyour truth, even though it might create conflict or tension. Behaving in waysthat are in harmony

Kindwords can be short and easy to speak, but their echoes are truly endless.

One ofthe best ways to persuade others is with your ears by listening to them.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.