Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

It is easier to discover deficiencies in indivuduals, states and providence than to see their real import and value.

Don'tjudge a book by its cover.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

If a man speaks or acts with pure thought, happiness follows him like a shadow that never leaves him

If an enemyis annoying you by playing well, consider adopting his strategy.

The wise man learns more from his enemies than the fool does from his friends.

Thereis all the difference in the world between having something to say and havingto say something.

Themost intense conflicts, if overcome, leave behind a sense of security andcalm that is not easily disturbed. It is just these intense conflicts andtheir conflagration which are needed to produce valuable and lasting results.

The cliche that education never ends virtually ensures that it does'nt begin.

Takeyour life into your own hands, and what happens? A terrible thing, no one toblame.

Tact is the ability to make a person see the lightning without letting him feel the bolt.