Show me a man who cannot bother to do little things andI'll show you a man who cannot be trusted to do big things.

Thefirst principle of contract negotiation is don'tremind them of what you did in the past; tell them what you're going to do inthe future.

Thenumber one goal in resolving a conflict is to make sure both sides maintaintheir self-esteem.

The spokenword belongs half to him who speaks, and half to him who listens.

This dualityhas been reflected in classical as well as modern literature as reason versuspassion, or mind versus intuition. The split between the ‘conscious’ mind andthe ‘unconscious.’ There are moments in each of our lives when ourverbal-intellect sugges

Twobirds disputed about a kernel, when a third swooped down and carried it off.

Silenceis argument carried out by other means.

Without dialogue there is no communication, without communication there is no true education.

Not everything that is faced can be changed. But nothing can be changed until it is faced.

The hearthas arguments with which the logic of mind is not acquainted.

Patience is the art of hoping.

You could forgive an enemy. It is harder to forgive yourself.