Ifthere is any great secret of success in life, it lies in the ability to putyourself in the other person’s place and to see things from his point of view as well as your own.
Talentalone won't make you a success. Neither will being in the right place at theright time, unless you are ready. The most important question is: 'Are youready?'
Neverforget the power of silence, that massively disconcerting pause which goes onand on and may at last induce an opponent to babble and backtrack nervously.