Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

Everyoneis wise until he speaks.

Remembernot only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

A hero is no braver than anyone else; he is only brave minutes longer

Without trust, words become the hollow sound of a woodengong. With trust, words become life itself.

Knowingthat everything's futile but still fighting, still raging against the dying ofthe light that's what motivates me all the time ... If you hold that sense offutility in your head for too long, it can begin to eat into you. You canstill be aware of it

Angels fly, because they take themselves lightly.

Talkback to your internal critic. Train yourself to recognize and write downcritical thoughts as they go through your mind. Learn why these thoughts areuntrue and practice talking and writing back to them.

Necessitynever made a good bargain.

EDUCATION BEGINS WITH LIFE.

Nomatter how thin you make a pancake, it always has two sides.

The numberone goal in resolving a conflict is to make sure both sides maintain theirself-esteem.