Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

Speech is of time; silence is of eternity.

We knowwhat happens to people who stay in the middle of the road. They get run over.

I don't like that man. I'm going to have to get to knowhim better.

Don'tthrow out the baby with the bath water.

As longas you keep a person down, some part of you has to be down there to hold himdown, so it means you cannot soar as you otherwise might.

Keep things informal. Talking is the natural way to do business. Writing is greatfor keeping records and putting down details, but talk generates ideas. Greatthings come from our luncheon meetings which consist of a sandwich, a cup ofsoup, and a good idea

He who hurriescannot walk with dignity.

If your mouth turns into a knife, it will cut off yourlips.

You can't change people, but you can channel them your way.

Gossip is that which no one claims to like-but everybody enjoys.

Do not despair, not even over the fact that you don't despair.