Ninety-ninepercent of all problems in communications start with misunderstandings whichdevelop as a result of differing viewpoints and conditioning.

The leaders who work most effectively, it seems to me,never say ‘I.’ And that's not because they have trainedthemselves not to say ‘I.’ They don't think ‘I.’ Theythink ‘we’; they think ‘team.’ They understand theirjob to be to make the team function. They

Let us nevernegotiate out of fear. But let us never fear to negotiate.

Saying nothing... sometimes says the most.

It is less dangerous to treat most men badly than to treat them too well.

The soul would have no rainbow, if the eyes had no tears.

Learning must be had, but in the second place, as subsequent only to greater qualities.

you can not strengthen the weak by weakening the strong.

Take yourlife into your own hands, and what happens? A terrible thing, no one toblame.

Philosophy may describe unreason, as it may describe force; it cannot hope to refute them.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.

If necessityis the mother of invention, conflict is its father.