Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

It's better to let someone think you are an Idiot than to open your mouth and prove it.

The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore, all progress depends upon the unreasonable man.

Conflictcan be seen as a gift of energy, in which neither sideloses and a new dance is created.

A man without patience is a lamp without oil.

The creation of a thousand forests is in one acorn.

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

Honesty is like an icicle; if once it melts that is theend of it.

Lower your voice and strengthen your argument.

A cup is useful only when it is empty; and a mind that is filled with beliefs, with dogmas, with assertions, with quotations, is really an uncreative mind.

Happiness is the art of making a bouquet of those flowers within reach.

No man is the whole himself; his friends are the rest of him.