Resolvingconflict is rarely about who is right. It is about acknowledgment andappreciation of differences. One ofthe best ways to persuade others is with your ears by listening to them.
Power is the faculty or capacity to act, the strength andpotency to accomplish something. It is the vital energy to make choices anddecisions. It also includes the capacity to overcome deeply embedded habitsand to cultivate higher, more effective ones.
Reasonand emotion are not antagonists. What seems like a struggle between twoopposing ideas or values, one of which, automatic and unconscious, manifestsitself in the form of a feeling.
Thecourts of this country should not be the places where resolution of disputesbegins. They should be the places where the disputes end after alternativemethods of resolving disputes have been considered and tried.