Prepareby knowing your walk away [conditions] and by building the number ofvariables you can work with during the negotiation... you need to have a walkaway... a combination of price, terms, and deliverables that represents theleast you will accept. Witho

If power is for sale, sell your mother to buy it. You canalways buy her back again.

Wheneveryou're in conflict with someone, there is one factor that can make thedifference between damaging your relationship and deepening it. That factoris attitude.

A happy home is one in which each spouse grants the possiblility that the other may be right, though neither believes it.

Assumptionof cooperative goals leads to viewing the conflict as a common problem to besolved for mutual benefit.

Nature arms each man with some faculty which enables himto do easily some feat impossible to any other.

To be simple is the best thing in the world; to be modest is the next best thing. I am not so sure about being quiet.

Only put off until tomorrow what you are willing to die having left undone.

Half of the harm that is done in this world is due to people who want to feel important

When indoubt, ask. When not in doubt, ask. If you are not in doubt, you may bekidding yourself.

Thereward for always listening when you'd rather be talking is wisdom.

It ishard to change our point of view in a conflict. Most often, it is because weare not nearly as interested in resolving the conflict and possibly creatinga new ‘pearl’ as we are in being right.