Considerhow hard it is to change yourself and you'll understand what little chanceyou have in trying to change others.

Beforeeverything else, getting ready is the secret to success.

Duty largely consists of pretending that the trivial is critical

Life only demands from you the strength you posses

Effectivecommunication is 20 percent what you know and 80 percent how you feel aboutwhat you know.

We own almostall our knowledge not to those who have agreed but to those who havediffered.

In aconflict, being willing to change allows you to move from a point of view toa viewing point a higher, moreexpansive place, from which you can see both sides.

Remember not only to say the right thing in the right place, but far more difficultstill, to leave unsaid the wrong thing at the tempting moment.

Thecorrect strategy for Americans negotiating with Japanese or other foreignclients is a Japanese strategy:ask questions. When you think you understand, ask more questions. Carefullyfeel for pressure points.If an impasse is reached, don't pressure. Sugges

The man who opts for revenge should dig two graves.

Youdon't have to worry about being bit if the dog doesn't have any teeth.Success has made failures of many men.

You make a mountain of a mole-hill.